Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Business information (company name, job title)
• Communication data (messages, inquiries, feedback)
• Payment information (processed by our payment providers)

Information collected automatically:

• IP address and location data
• Browser type and version
• Device information
• Usage data (pages visited, time spent, clicks)
• Cookies and similar technologies (see Cookie Policy)

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: Where you have given explicit consent
• Contract: Where processing is necessary to fulfill our contractual obligations
• Legal obligation: Where we are legally required to process your data
• Legitimate interests: Where processing is necessary for our legitimate business interests

4. Purpose of Processing

We use your personal data for:

• Providing and improving our services
• Communicating with you about our services
• Processing transactions and sending invoices
• Sending marketing communications (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations
• Protecting against fraud and security threats

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Account data: Until account deletion or 3 years after last activity
• Transaction data: 7 years (Dutch tax law requirement)
• Marketing data: Until consent withdrawal
• Analytics data: 26 months

6. Data Sharing

We may share your personal data with:

• Service providers (hosting, payment processing, analytics)
• Professional advisors (lawyers, accountants)
• Regulatory authorities when required by law
• Business partners with your consent

We ensure all third parties are bound by data processing agreements and maintain adequate security measures.

7. International Data Transfers

Your data may be transferred to countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

• EU-US Data Privacy Framework certification
• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission

8. Your Rights

Under GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@liplyn.com. We will respond within 30 days.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Check this page periodically for updates.

12. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

13. Contact Us

For questions about this Privacy Policy or your personal data, contact: